The problem
Patients call during lunch breaks, after 8 PM, and on Sundays. Your receptionist isn't available, and neither is your Practo listing's callback feature.
Phone tag wastes everyone's time. The patient calls, the line is busy, they try again, your staff calls back, the patient is in a meeting. This cycle repeats 3-4 times before anyone books.
No-shows cost you real money. At an average consultation fee of ₹500, even 5 no-shows a week means ₹10,000/month walking out the door.
Your staff spends 12+ hours per week on scheduling alone. Confirming appointments, sending reminders, rescheduling cancellations. That's half a salary going to admin work.
You have no visibility into how many patients tried to book but couldn't get through. These are invisible losses you can't even measure.
25%
average clinic no-show rate
60%
of patients prefer online booking
₹500
avg fee lost per no-show
24/7
booking via WhatsApp
How Pluxo solves this
Everything you need. Nothing you don't.
WhatsApp-first booking
Patients message your clinic's WhatsApp number and the AI receptionist handles everything. It checks availability, confirms the slot, and sends a reminder. No app download needed.
Google Calendar sync
Every booking syncs to your Google Calendar in real time. Blocked slots are automatically reflected. No double-bookings, no manual entry.
Automated reminders
Patients get WhatsApp reminders 24 hours and 1 hour before their appointment. This alone cuts no-shows by 30-40% across our clinics.
Collect payment upfront
Ask for a booking fee via UPI or card before confirming the appointment. Patients who pay upfront almost never skip.
Smart waitlist
When a slot opens up from a cancellation, the next patient on the waitlist gets notified automatically. No revenue lost to empty slots.
Works with your existing flow
Pluxo doesn't replace your receptionist. It handles the 60% of bookings that happen outside clinic hours, so your staff can focus on patients who walk in.
Let patients book while you sleep.
Your competitors on Practo and Google already offer online booking. Every day without it, you're losing patients to clinics that make it easier. See your clinic's booking page in 30 seconds.
From ₹4,999/month. 7-day free trial. Cancel anytime.
Questions